Position Overview & Specifications

About us

TWILIGHT Health and Homecare Services LTD is a small Domiciliary care business in Wolverhampton. We are professional, innovative, supportive, and our goal is to deliver the highest-quality care at competitive pricing to our client, as well as courteous, professional, and efficient service.

Our work environment includes:

Growth opportunities
Flexible working hours
On-the-job training
Safe work environment
Lively atmosphere
opportunities for career development

Car Driver and owner essential as your role includes visiting Clients throughout the day in their own homes
IT literate as you will be involved in assessments including the use of our Care Planner Software
You will be working closely with the Registered manager, you will be responsible for the development of the business and ensure compliance at all times.
You will be responsible for the delivery of Good standard care, compliance with CQC
You will have exceptional communication and management skills to support and and coach our team. Enabling support workers/care assisitants
Oversee compliance in line with policies, procedures, and regulatory requirements.
Keeping up to date with changes in legislation, policy, and regulations.
Implementation of robust recruitment processes designed to safeguard; support and develop individuals and work towards a high retention ratio.
Liaise with Regulators, Clients, Social Workers and other Associated Professionals or relevant others to ensure good communication and best practice always.
Continually assess the quality of the service delivered, implementing appropriate quality assurance processes in line with policies and contractual and regulatory standards.
Take responsibility for ensuring that on-call is covered outside office hours, including holding the phone as part of the on-call rota.
Line manage all staff employed, arranging training programmes, monitoring performance, and demonstrate leadership inspiring the team to achieve the highest possible standards.
Willing to learn and develop if this is first time in management

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits: