Position Overview & Specifications

You'll lead and manage the Business Operations team, ensuring processes are running smoothly and efficiently, and streamlining them where possible. We're undergoing a period of transformation, so your experience working on a variety of HR/People and Administrative related projects will likely come in particularly useful.

Key Accountabilities

Participating in the creation, documentation and management of end-to- end employee lifecycle HR processes from onboarding to exit interviews
Responsible for building SOP’s for the group; ensuring we have clearly documented procedures for all tasks within the function, updating as appropriate, including “how to” guides for field/line managers.
Co-ordinate new line manager HR System overviews with the team with a vision to automate
Produce monthly KPI’s on behalf of the HR Services team with asssessing, influencing, driving SOPs, KPIs, and quality management through data analytics
Set day-to-day operational objectives for the team and managing delivery to ensure achievement of operational excellence
Responsible for all travel arrangements, logistics, protocol, fleet queries and partner relationship with our outsourced provider
Work with internal stakeholders on Ad-hoc projects
Streamline and automate processes where possible
Operate as a point of escalation for the resolution of complex issues
Delivering key projects working in conjunction with the wider HR function management of processes
Main point of liaison with the Payroll Team to ensure cross - functional collaboration

Skills and Requirements

· Excellent attention to detail ensuring all correspondence includes all relevant information, is accurate and delivered in a timely manner.

· Flexible and resilient approach demonstrated by ability to adapt to changing circumstances, urgent requests and conflicting priorities.

· Excellent organisation skills ensuring appropriate employment and legal procedures are in place and adhered to.

· Creative thinker who uses knowledge and technology to identify opportunities for improvement and instigates change.

· Excellent written and verbal communication skills including a confident telephone manner.

· Good planning skills enabling achievement of multiple priorities within agreed timescales.

· Excellent IT skills including Outlook, Word, Excel and PowerPoint

Job Type: Full-time

Salary: From £45,000.00 per year

Benefits: