Position Overview & Specifications

Select Environmental Services is offering an exciting opportunity for the right candidate to join our busy administration team in a supporting role. Based in south Reading, we provide commercial waste management and recycling services, including security shredding and washroom hygiene solutions, to a wide range of clients throughout the Thames Valley.

We are looking for a self-motivated, Office Junior / Administration with a positive outlook, to join our Customer Service Team.

Duties include:

Answering telephone calls in a professional, efficient but friendly manner
Dealing with customer requests and queries
Liaising with and supporting all internal departmental functions
Data entry using Microsoft Office and bespoke software (training provided)
Keeping customer records and files constantly up-to-date
Producing data reports
Assisting with Credit Control

Full training will be provided however, the ideal candidate will be expected to have the following principle skills and essential criteria:

Customer service experience
Be competent using MS Office and
Ability to work under pressure with a focus on customer service
Methodical organisational skills
Flexible and enthusiastic approach to all tasks
Be able to multitask
Have a polite and friendly telephone manner
Excellent interpersonal and communication skills with high levels of literacy
Speak Fluent English

Starting salary will depend upon experience and qualifications - between £18,100 and £19,700 to £20,670.00 pro-rata per annum. This is a full-time position; working hours are Monday – Friday, 9:00am – 05:00pm, 37.5 hours per week, with 30 minutes’ lunch break.

If you possess the qualities we are looking for and want to join and be part of a friendly committed team, please apply online, enclosing your CV together with a covering letter, which must also state your salary requirement and the notice period you would need to provide your current employer if applicable; applicants not adhering to this will not be considered.

Important Note: there will be a brief initial interview via phone; if this is successful you will thereafter be called in for a face-to-face interview at our offices.

Benefits: