Position Overview & Specifications

Redwings Lodge is a small group of hotels in the Home Counties and Midlands. Redwings Lodge Dunstable is a 28 room hotel.

The shifts will cover 24/7 and flexibility is key

07.00-15.00, 15.00-22.00, 22.00-07.00

The successful applicant will have a flair for customer service with a 'can-do' attitude and a happy disposition.

Previous experience in a customer facing role would be an advantage.

Duties of this position will include -

Check-in and check-out guests
Sell the hotel facilities
Deal with problems and complaints fairly and speedily
Pass damage or failure reports to management
Cash handling
Maintain reception records and paperwork in a tidy and prompt manner

The successful candidate will be personable with customer service experience, be friendly and helpful, be numerate and literate with good computer skills, have a good telephone manner and possess the desire to help our customers within a company structure.

The role is available to start immediately.

Job Types: Part-time, Contract, Permanent
Part-time hours: 16 per week

Salary: Up to £10.45 per hour

Benefits: