Position Overview & Specifications
We are a Citizens Advice service delivering free legal advice.
This role delivers the reception service for our busy Civil Legal service that provides a range of advice services to Litigants in Person. It involves co-ordinating online triage and appointment booking system for clients accessing services from across England & Wales.
You should have customer care skills and be confident with case management systems.
Further job details are at https://www.rcjadvice.org.uk/about_us/working_for_us/
Job Types: Full-time, Permanent
Salary: £28,005.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, WC2A 2LL: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 10/07/2023