Position Overview & Specifications

Preston Redman is a forward thinking law firm based in Bournemouth on the South Coast. The firm has a culture of exceptional Client service and prides itself on being an open friendly place to work.

We are looking for a full-time receptionist, the role is to help run and maintain a professional reception desk and help the team with a variety of duties.

Duties

Answering the telephones and taking messages, and checking the firm’s answerphone.
Checking the firm’s e-mail account and forwarding e-mails as necessary
Meeting and greeting Clients in a friendly, professional and welcoming manner
Dealing with the firm’s money laundering procedures
Printing, scanning and copying documents
Scanning all incoming post and by hand deliveries
Looking after the front of house, including keeping the reception, waiting area and conference rooms tidy
Booking conference rooms for fee earners
Arranging telephone conferences
Maintaining the staff and client sign in sheets
Witnessing Clients signatures to documents
Assisting the team
Mentoring and assisting the training of Apprentice Reception/Hub member

Requirements

You are a friendly team player
Computer literate and show proficiency in Microsoft office suite
Excellent organisational, planning and prioritisation skills
Punctual
Excellent listening skills, ability to deal with difficult and distressed clients
Ability to communicate effectively with people at all levels
Ability to work independently and as part of a team
Personable and confident, able to build relationships with the Clients/Partners/ key staff
Resilient and calm under pressure
Adaptable and flexible approach
Pro-active and takes initiative
Mathematics and English GSCE or equivalent
Ideally will have two years’ receptionist experience within a legal environment

Benefits

· 22 days holiday (pro rata)

· Competitive salary

· Full training

· Employee assistance Programme

If you think you may be suitable for this role please apply with covering letter and CV

Job Type: Full-time

Salary: £19,500.00-£25,000.00 per year

Benefits: