Position Overview & Specifications

Notebook Therapy is a passionate, young and fully remote team creating amazing Japanese inspired stationery. We are looking for a Full-Time Ecommerce Executive to help us bring our stationery designs + ideas to life.

This is a perfect role for a new starter looking to join a small passionate team, work closely with our Operations and Creative team to help make our designs a reality.

This role covers a variety of responsibilities including web management, customer service and supply chain support, and some data management. If you are proactive, organised, and have a passion for stationery we would love to hear from you!

Responsibilities include:

Website Management - set up web pages for new launches and sale events and general updates
Prepare photo specs for web content, plan photoshoots with photographer, edit photos and prepare for web upload
Work with the Customer Services team to provide information + solutions for operational issues
Assist product developers on finding new suppliers and act as a bridge of communication between product developers and suppliers
Work closely with product developers and supply chain coordinator to assist them in getting quotes, placing product orders and checking inspection reports
Prepare monthly data reports such as sales, expenses and support team metrics
Process invoices and track spending on operation platforms

Skills

High degree of accuracy with attention to detail
Strong organisation skills
Ability to manage time well, prioritise tasks and meet tight deadlines
Some knowledge of photo editing software (e.g. Photoshop)
Good communication skills both verbal and written in English and Chinese (Mandarin or Cantonese)
Ability to work both independently and as part of a small team
Analytical and logical approach to problem solving

Experience