Position Overview & Specifications

We are looking for a receptionist who has a passion for customer service, is confident, able to communicate well, and interested in front-of-house and becoming part of the Reflections team.

You will also have the opportunity to study towards a Business Administration Level 3 apprenticeship with Next Level. They will support you with regular skills and knowledge workshops, 1-2-1 tutoring and regular employment reviews and feedback.

What will the apprentice be doing?

Excellent and professional telephone manner
Use of phone system
Meeting and greeting all learners, clients and visitors to the Academy
The booking and allocation of client appointments for all learners and maintaining the ‘Model Database’
Recording, reporting and tracking learner attendance, producing statistics where required
Maintenance of our learner database
Cashing up
The monitoring and ordering of stationary as and when required
Some social media and marketing

The following skills and experience are required:

· Presentable with excellent customer service and communication skills

· Ability to prioritise a varied workload, adhering to all deadlines

· Developed PC skills with a basic understanding of Word and Excel

· Ability to be Private and Confidential

Job Types: Full-time, Apprenticeship

Salary: £4.81 per hour

Benefits: