Position Overview & Specifications

We are currently looking for Operation Managers to join our expanding Teams nationally. Ideal candidates will be able to demonstrate a high level of professionalism and excellent customer service skills.

Whilst experience of working in the security environment is preferred, full training will be provided.

Ideal candidates:

Health and safety awareness and knowledge

Excellent organisational and time management skills

Confident and professional working approach and appearance

Strong customer service, client focused attitude with the ability to build good working relationships

Exceptional verbal and written communication skills

Ability to work individually and as part of a team

Resilient and tenacious with a 'can do' approach

Flexible and adaptable

Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial

A Full UK Driving licence is required

As an operations manager you will be responsible for:

Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities

Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure

Acting as a role model and always behaving in line with our company values

Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities

Ensuring all aspects of the required services are being delivered to the customers’ satisfaction and in accordance with the contract

Ensuring there are sufficient trained, licenced, and vetted staff working at all times to meet customer and contract requirements

Ensuring contract required training and screening / vetting has been completed for all security staff

Developing professional customer relationships, responding appropriately to customer requests and concerns

Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.

Completing risk assessments and site evaluations as well as completing monthly performance reports.

Why Brooknight?

Brooknight Security is a privately owned company providing a range of security services to corporate customers, the logistics and distribution sector and retailers. With a nationwide presence, we are an established company for more than 28 years and we have provided services to a diverse range of customers. Our growth and success have been based on providing a first-class service while retaining values that are vital to building excellent customer relationships. We focus on trust, integrity, and a desire to deliver an exceptional service.

If you are looking for a role in Security and be a part of great team, we would like to hear from you - Apply online today!

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Schedule: