Position Overview & Specifications
Job Overview
Receptionist
Monday - Friday 8.00am - 17.00pm
Salary £25,000
General:
- To represent Signature and Network Rail in a proficient, professional and personal manner at all times.
- To ensure appearance is maintained to our grooming standards.
- To attend any training sessions requested by the management team.
- To assist all guests and Network Rail clients with any reasonable requests.
- Liaising with Mitie Cleaners, Security & Workplace Management to ensure the site is operating smoothly.
- To report any faults or health and safety concerns to the relevant person or department.
- To comply with Signature standards for absences/ sickness.
Reception:
- Being the first point of contact at the Reception desk while always maintaining a professional and helpful attitude.
- To sign in visitors, issuing the health and safety brief.
- Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, internal auditing and staff passes report.
- Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
- Receiving daily parcel deliveries and ensuring the recipient is made aware.
- Complete St Vincent Streets Site Inductions with new starters – Every Monday.
- Proactively assisting with any client events.
- Keeping the front of house QHSE folder and documentation up to date.
- Complete online Fire Warden Training and supporting with site duties during a building evacuation.
- Weekly stock checks and ordering of required stationary to maintain supplies for front of house.
- To provide training for new and temporary team members.
- Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
- Maintain up to date health and safety folders, with direction from the front of house manager.
- Making sure the kitchen area is clean and tidy throughout the day & evening.
- Checking meeting rooms are cleared down and ready for the following day.
- Making sure all milk, coffee and sugar is topped up throughout the day and always kept tidy.
Security
- To remain constantly aware of security and report or act upon any suspicious event or person.
- To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.