Position Overview & Specifications
The Opportunity
In this exciting opportunity you will be part of the Technology Deployment & Test team and accountable for reviewing, auditing and improving the end-to-end Restaurant Technology deployment pipeline (POS, Kiosk and Back Office systems). You will seek out and provide technical solutions to improve the overall deployment process. You will need to have a good level of curiosity, problem solving and ability to program (or learn to).
What will my accountabilities be?
- Work as part of the Deployment & Test team to foster a high performing culture aligned with the company values
- Work closely with our segment, global colleagues and suppliers regarding opportunities in improving our end-to-end deployment pipeline through technology, tools and processes.
- Design, test and implement automated pre-deployment and post deployment checks. Using scripts and tools developed yourself or working with our suppliers.
- Design, test, and implement automated deployment processes (config and core builds)
- Troubleshoot and debug deployment issues and make improvements for future releases.
- Monitor and analyse the performance of deployments and make changes as required.
- Create and maintain technical documentation on tools/processes adopted.
- Attend relevant multi-functional team meetings and input as required
- Ensure technical solutions delivered are secure, stable and are supported as required.
- Work closely with asset & configuration team to ensure software deployment processes and version control are aligned to CMDB change control protocols
- Accountable for feedbacking on deployment improvement initiatives to Market, Segment and Global colleagues, taking ownership for improving the quality and efficiency of deployments
- Utilising your technical understanding of 3rd party suppliers and partners capabilities to bring ideas and improvements to new or existing deployment products
- Drive a customer first approach across the execution of Deployments and support the wider Deployment & Testing team
What team will I be a part of?
You will work as part of the Deployment & Testing team which forms part of the wider Technology team for the UK&I and Global business. We are a high energy team, looking for an individual who can add their talent and personality to make us even better.
Who are my customers?
- Our Franchisees and restaurant teams
- Global Technology colleagues in other McDonalds markets and those working in global and segment functions
- Our supplier partners
- Asset & Configuration team