Position Overview & Specifications

We are looking for a new member to join our team at LSK Hire as a Hire Office Customer Sales Assistant

Your Role will be essential to keep our hire department running smoothly. This role requires a strong focus on Customer service whilst working with a friendly team who pride themselves on offering the very best to our customers.

Is this vacancy right for you?

Experience in a customer service role with a friendly and approachable manner
Hours of work: 8am to 4pm, Monday to Friday.

Your day-to-day duties will be:

Develop great relationships with new and existing customers, understanding their needs, and providing proactive solutions.
Use our in-house systems to process customer orders, off-hires and customer account queries.
Update customers daily of failed services/ deliveries/ collections - liase with the customer of a solution.
Ensure accuracy of all administration and procedures for hire contracts and purchase orders.
Communicate with the drivers to assist in the smooth running of their daily deliveries/ collections/ servicing/ repairs.
Upselling, negotiating and pricing on Events and long term hires.

Skills and Qualities

Excellent communication and IT skills.
Knowledge of Syrinx would be great but not essential.
Excellent attention to detail
Adaptable team player
Ability to work under pressure and prioritise tasks along with a confident and flexible attitude.
Cheerful disposition who enjoys banter and isn't easily offended

Location - Sandy, Bedfordshire

Benefits