Position Overview & Specifications
You will be responsible for the day to day running of our Flag Store Shack in Battersea, managing a team to demonstrate outstanding performance and creating and maintaining Loaf Store Culture.
Some of what the job involes:
- To have a passion for Loaf, the brand and product, delivering an amazing customer experience within the Shack
- Leading a customer facing team by example to use their product knowledge and enthusiasm to maximise sales
- Working closely with the Retail Operations Manager to create and maintain the Loaf Shack Culture and Retail Best Practices
- Driving team performance through training and active feedback on achievements and areas for improvement
- Meet all Loaf Retail Best Practices in the Battersea Shack
- Organising special events and promotions as required
- Producing reports and Initiating changes to improve KPIs as required
- Recruitment of shack staff as and when
- Managing the Staff rotas whilst ensuring that we are adequately staffed and within budget
- Liaising effectively with the Retail Operations Managers and all other departments within Loaf
- Ensuring that all health and safety requirements are met and retail standards are achieved.
What we'd like you to have:
- Retail management experience
- The ability to take responsibility and be accountable for your actions
- Good use of initiative and the ability to execute and embrace new methods of works and projects
- Excellent listening, verbal and written communication skills
- Strong interpersonal skills interacting with customers and team in varying situations
- Excellent attention to detail
- Demonstrable organisational skills with the ability to be flexible
- Confidence and common sense, to access and utilise expert resources when making decisions.
- The ability to problem solve and make decisions
- Good influencing skills with a calm and patient approach
- A team player - work well with other team members and be a fully participating team member
In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.
We'd love you to join us on our journey
Job Types: Full-time, Permanent
Salary: £32,445.00 per year
Benefits:
- Employee discount
- Store discount
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location