Position Overview & Specifications
Job Purpose:
To be passionate about grooming and deliver the highest standards in grooming. Excellent customer service & communication skills to assist with driving sales in salon.
Key Responsibilities
- Assist in the day-to day running of the salon; all preparatory work and relevant administration
- Active role with hands-on dogs; including but not limited to bathing, drying and nail clipping
- Maintain exceptional Salon Store Standards across all customer facing and ‘back of house’ areas
- Have an active input into salon KPI’s and objectives including providing excellent customer service
- Take part in all training activities to develop grooming and wider salon skills
- Assist in Retail to deliver exceptional customer service when demand allows
- Ensure personal compliance with all company policies and procedures
- Ensure all Health & Safety compliance is up to date within the store legislation
Personal Competencies
- Be willing to learn and develop a sound knowledge and grooming ability across a wide range of breeds
- Is positive, supportive and flexible team player
- Brings high levels of energy and commitment to the business
- Has a hands-on approach and a can-do attitude
- Good time management