Position Overview & Specifications
Paid overtime + free use of gym + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + training & development opportunities + pension scheme.
The Holiday Inn Hotel Bolton is a recently refurbished City Centre hotel.
We are currently recruiting an experienced full time hotel receptionist to join the team.
The role:
- meeting and greeting our guests, including check and check out procedures and dealing with guest enquires
- working as part of the reception team to ensure they exceed guest expectations
- ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards
The ideal candidate will have:
- a positive attitude
- excellent communication skills
- previous hotel reception experience
- experience of front office systems, Microsoft office
- excellent attention to detail
- commitment to delivering a high level of customer service
- flexibility to respond to a range of different work situations
Shifts will include early mornings, late nights, weekends & bank holidays.
If you feel this is the role for you, please provide a current CV.
Only shortlisted applicants will be contacted so if you do not receive a response to an application within 14 days you must assume you have been unsuccessful.
No agencies please
Job Types: Full-time, Permanent
Salary: £22,110.40 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bolton, BL1 2EW: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel Receptionist: 2 years (required)
Work Location: In person
Reference ID: HIB REC2