Position Overview & Specifications

Customer Consultant

Location FRF Toyota Swansea

Role Type Full time

Annual salary – Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications.

Company Benefits

30 days annual leave (inc. of Bank Holiday)

Company contribution pension*

Car Benefit Scheme*

Cycle to Work Scheme

Employee Discount

Free eye test with contribution of £49 towards DSE use glasses

Training and on-going development with the Award-Winning Toyota Academy

*conditions apply

About FRF

As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere.

With 4 dealerships in Bridgend, Swansea, Carmarthen and Haverfordwest, FRF are the face of Toyota in Southwest Wales. A family run company whose whole business ethos is based on striving to achieve excellence in all areas of customer service.

Does this sound like you?

Excellent customer service skills. Takes pride in striving for complete customer satisfaction.
Strong communication skills and enjoys listening and engaging with other people.
Enjoys working to, and motivated to achieve, challenging sales targets.
Strong Sales background.
Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
Able to work independently. Able to multi-task and switch quickly between tasks.
Strong organisational and prioritisation skills.
You are a team player who is comfortable learning from and working with others to help and support them.
Computer literate and tech savvy.
A proven track record in the delivery of great customer service and experience in a fast-paced environment.

If this sounds like you, send us your CV for consideration.

Job Types: Full-time, Permanent

Salary: £25,000.00-£40,000.00 per year

Benefits: