Position Overview & Specifications

Emin Read is currently looking for a Legal Assistant to join our busy Twickenham office in the Conveyancing department. Experience in Conveyancing or a legal environment is beneficial.

The role is a permanent, full time, office based role. 8.30am-5.00pm, Monday - Friday.

Key Objectives

To assist Fee Earners in the management of caseload by actioning legal procedures as directed.
To assist Fee Earners in the management of caseload by dealing with file related queries either face to face or by telephone.
To assist Fee Earners in the processing of matters on a timely and cost-effective basis.
To support Fee Earners in the maintenance of files by effective file management.
To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary
To use the correct procedures and systems in order to manage cases effectively and in accordance with the company’s standards and legal requirements.
To improve and enhance the company’s client base by effective liaison with existing clients.
To manage own work allocation, productivity and quality of work with minimum supervision.
To comply with all, company policies and procedures
To ensure our clients received the best possible service at all times
To ensure our introducers of business receive the best possible service at all times.

Key Responsibilities

Linking post to client
Using Case Management/Ledger Systems
Verifying client identification in accordance with company Laundering Policy Guidelines.
Opening Files issuing initial documentation/client care forms.
Reviewing files ready for archiving/closing files.
Ensuring all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
Produce contract documentation in accordance with the company procedure and policy
Raise pre-contract enquiries
Order searches
Exchanges
Post-completion
Generally, assist the Fee Earner with all aspects of file progression and casework, with their input and guidance.

We offer: -