Position Overview & Specifications
We are looking for charismatic, self motivated Waiting Staff to join our team. Working in a high-pressured environment you must be a hardworking, team player with enthusiasm for delivering excellence. You must be passionate about delivering outstanding customer service at all times.
You will work within a team who take pride in delivering an exceptional dining experience by providing attentive service that guests will value, striving to exceed expectations.
The Orangery at Delapre runs a successful café based within the historic settings of Delapre Abbey. Menus change seasonally and take inspiration from the walled garden. Additionally, the Abbey operates Hibiscus; Northamptonshire's dining venue of the year, weddings and high-end events where Waiting Staff will be expected to support.
If you have a desire to train, grow and develop in the hospitality sector this could be an ideal position for you.
Key Responsibilities:
- Creating an exceptional dining experience for guests through charismatic and attentive service.
- Having a good understanding and knowledge of the menu offerings and the seasonal changes.
- Confidently recommending menu items to guests. Maintaining a clean working environment whilst adhering to health & safety standards.
- Professional and efficient service of prepared food and drink, whilst ensuring the final quality.
- Taking orders with accuracy and efficiency.
- Issuing and receiving payment correctly.
- Answering and managing guests queries and comments effectively and helping to resolve any issues in a timely and professional manner.
- Working with the Front of House team and Kitchen team to create a smoothly run service each day.
Job Type: Zero hours contract
Salary: £9.50 per hour
Day range:
- Monday to Friday
- Weekend availability
Physical setting:
- Bar
- Café
- Coffee shop
- Restaurant
Shift:
- Day shift
Ability to commute/relocate:
- Northampton: reliably commute or plan to relocate before starting work (required)
Experience:
- Catering (preferred)
- Customer service (preferred)
- Hospitality (preferred)
- Bartending (preferred)
Work Location: One location