Position Overview & Specifications
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting new customers.
Main Responsibilities:
· Deliver excellent customer service, at all times
· Serve and present beverages, quickly and efficiently, meeting our standards
· Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
· Keep up to date with current promotions and new products
· Make customers aware of offers on our great food and drink range
· Always adhere to all company policies and procedures and licensing laws
· Be involved and contribute at team meetings
· Carry out instructions given by the management team
· Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere – Still maintaining professionalism
· Remain calm, patient and polite, if receiving customer feedback
· Be helpful and go out of your way to help our customers
· Be confident and self-motivated
· Demonstrate a passionate commitment to the business
· Welcome and embrace change, with a positive attitude
· Be able to work unsupervised in a busy environment
· Be able to priorities duties
· Report any issues to the on duty manager
· Be honest and reliable
· Be trustworthy and respectful
· Be well presented – Follow uniform code
· Maintain excellent time-keeping and attendance
· Be professional at all times
· Always be a good team player
· Work together with the team
· Be willing to take on jobs to balance the team workload
· Be able to communicate well with people of all levels
Job Types: Full-time, Permanent
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Part-time hours: 20-40 per week
Salary: £5.28-£10.42 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- No weekends
- Overtime
- Weekend availability
- Weekends only
Supplemental pay types:
- Tips
Experience:
- Bartenders: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person