Position Overview & Specifications
This is an exciting career opportunity for a Finance Assistant to join our Finance team in Huddersfield! This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.
Hours of work: Monday – Thursday 8.00am – 4.45pm and Friday 8.00am – 4.30pm
You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.
Your main responsibilities
· Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
· Review and make appropriate recommendations on new customer applications
· As necessary arrange for the distribution of standard letters and computerised statements in order to bring the matter to the customer’s attention
· The preparation of reports on debt management and credit control as required
· Prioritise and manage workload to meet key performance indicators
· Agree, negotiate, and enforce re-payment plans
· Maintaining contact with clients to ensure invoices are clear for payment
· Resolving queries both internally and externally around outstanding invoices
· Liaise directly with 3rd party collection agencies
· Providing accounts information to internal departments including weekly reports and KPI’s
About you
· Relevant experience working in a credit control role and ideally in a sales/customer service driven environment
· Ability to establish and maintain internal and external customer relationships at all levels
· Calm and professional manner
· Ability to influence and negotiate
· Team player with proactive positive attitude
· A systematic approach and an eye for detail
· Ability to make judgements on need for consultation and escalation
· Competent with Microsoft Office products
· Experience of using finance systems
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person